
Hiring a CPO: How to Get the Partnership Right
Learn how different CEO styles shape CPO success — from early believers to planners, empowerers to co-pilots — and how alignment prevents costly misfires.CEOs tend to follow a few recognizable patterns when hiring a Chief People Officer (CPO). Each approach reveals something about how they think about growth, culture, and control. Some bring on a CPO before they technically "need" one. Others wait for the right milestone. Some hand over real ownership, others want to stay deeply involved in People decisions.
None of these is automatically right or wrong. What matters is alignment: knowing your CEO style, hiring a CPO who thrives in that dynamic, and being honest about it from day one.
When to Hire a CPO
The Early Believer
Early Believers bring on a CPO while the company is still relatively small - less than 100 people. They see People Operations and culture as strategic, not something to bolt on later when things get messy. They want someone who can build recruiting pipelines, design onboarding, and shape values while the company's still nimble.
This works best with a CPO who thrives on building from the ground up; someone energized by blank slates and early milestones like launching their first all-hands or creating a hiring system that actually works at scale.
Pros: People Operations becomes a true competitive advantage. Culture gets shaped intentionally from day one. Recruiting, onboarding and compensation decisions scale smoothly as growth accelerates.
Cons: Risk of overbuilding if growth stalls. CPO may get frustrated without immediate scale to justify their scope (they feel like too much of their role is hands-on work rather than strategic).
The Planner
Planners take a more deliberate approach. They wait for a specific trigger: achieving a certain funding round like a Series or, hitting at least 200 headcount, or when they notice People processes start breaking (a trend of employee complaints about pay or managers noticing retention concerns).
This timing works when the CEO is crystal clear about why they waited and gives the CPO a focused mandate from day one: "Fix compensation" or "Get us through this M&A." Misalignment happens when the CEO isn't upfront about the timing, leaving the CPO frustrated by unclear expectations.
Pros: Perfect timing with business reality and budget capacity. CPO steps into clear, urgent problems with defined scope.
Cons: Existing team members are burned out by the time a CPO is hired because they are distracted bywork typically handled by a People team. Risk of cultural drift during the wait. People processes (hiring, compensation decisions) have already created some People debt that is now more difficult to resolve.
How to Work with Your CPO
The Empowerer
Empowerers hire great people and then actually get out of their way. Their mindset is simple: "You're the expert — run with it." The CPO gets real authority over people strategy, budget for new programs, and space to make calls. The CEO stays close to outcomes but resists weighing in on every requisition or manager complaint. This approach fails spectacularly when the CEO says they want to delegate but can't stop hovering over every decision.
Pros: CPO moves fast with real authority and budget. Programs launch without delays. People processes and programs scale well as the company grows.
Cons: CEO risks losing touch with culture or understanding why certain People initiatives are being rolled out. Hard to course-correct if CPO drifts strategically.
The Co-Pilot
Co-Pilots stay deeply engaged in People decisions. They want to talk through key hires, weigh in on org design, and stay close to cultural signals. It's not micromanaging, it's a partnership with a short feedback loop. However, it breaks down when the CEO promises partnership but disappears when tough decisions need to be made together.
Pros: The CEO stays connected to culture and People initiatives. Faster course correction on hires and org design. Great for complex growth phases.
Cons: Slower decision making. Risk of CEO overload. CPO may feel like a subordinate, not a true strategic partner.
Alignment Prevents Disaster
Any of these styles can work or miserably fail. The companies that struggle most are the ones where the CEO says they want to delegate but hovers endlessly, or promises partnership and then ghosts when decisions need to be made.
That's why the most important work happens before the offer letter - finding alignment on the approach. CEOs need to be self-aware: are you an Early Believer or Planner? Empowerer or Co-Pilot? Share that openly in interviews and hire a CPO who thrives in your dynamic.
When styles align and expectations match from day one, it sets up a resilient CEO<>CPO partnership that can handle whatever terrain comes next.


