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Subprocessors used by Kamsa

What are your subprocessors, as defined by the GDPR?

Under the GDPR, a subprocessor is any business or contractor customer data may pass through as a side effect of using RescueTime's service. This definition is very broad and includes things some might simply consider "hardware", like cloud infrastructure.

We use partners for some business processes that are not core to our expertise but are critical to our customers having a quality experience. Please see the below list of subprocessors that Kamsa has engaged with, the country they operate from, and the service(s) they provide.

  • Amazon Web Services, Inc. - Cloud Infrastructure hosting (USA)
  • Cloudflare, Inc. - content distribution security (USA)
  • Google LLC - Business Analytics, Office Software, SSO/SAML provider (USA)
  • HotJar - User Experience Tracking Platform (USA)
  • Hubspot, Inc. - Client Management/Tracking (USA)
  • LaunchDarkly - Feature Management Platform (USA)
  • Loom - Screen and Video Recording Software¬† (USA)
  • Mailgun - Email Sending (USA)
  • Mouseflow - User Experience Tracking Platform (USA)
  • NewRelic - Stack Tracing/Log Analysis (USA)
  • - Runtime error tracking (USA)
  • Twilio - 2FA provider (USA)
  • Zendesk, Inc. - Chat Widget (USA)

As our business grows and evolves, the subprocessors we engage may also change. At any time, Kamsa may authorize additional subprocessors or remove authorization of existing subprocessors. Please check back frequently for updates.